Privacy Policy

This page explains what information Yappa may collect, how it may be used, and the choices users have while using the service. It is written for visitors who want to understand the platform before using live chat, profiles, store features, or friend tools.

Information we may collect

Basic account information such as username, email address, authentication method, and profile details.
Profile information you choose to provide, such as display name, description, gender setting, avatar image, badges, and cosmetics.
Technical data needed to operate the platform, such as device identifiers, browser type, connection information, session state, and error logs.
Safety information such as reports, moderation notes, suspicious activity signals, account restrictions, and user-submitted details related to abuse.
Store and payment status information, such as purchased coin packs, checkout completion status, and webhook confirmations from the payment processor.

How we use information

To operate video chat, matching, account login, public profiles, friend requests, and duo invites.
To personalize account tools such as display names, avatars, chat titles, and cosmetic banners.
To moderate content, investigate reports, reduce spam, and enforce site rules.
To improve performance, reliability, layout, security, and user experience.
To respond to support requests and protect the service from misuse.

Live video and chat

Yappa is built around live communication. Camera and microphone access is requested by the browser when you use the app. You should avoid sharing private personal details during live conversations and should leave or report interactions that violate the rules.

The service may process limited metadata, reports, or safety signals related to live sessions when needed for moderation, reliability, or abuse prevention.

Advertising and cookies

Yappa may display advertising on informational content pages. Advertising partners, including Google, may use cookies or similar technologies to serve, measure, and improve ads, prevent fraud, and understand ad performance. Users can manage cookies in their browser settings and may see additional consent choices depending on their region.

Ads are not intended to appear on private communication screens, checkout flows, or admin viewer screens. This helps keep ads separated from interactive areas where users are making decisions or communicating privately.

Data sharing

Yappa does not sell personal data. Information may be shared with service providers only when needed to operate hosting, authentication, moderation, analytics, security, payments, or advertising. Information may also be disclosed if required by law or necessary to protect users and the service.

Your choices

You can choose what profile information to provide, update your profile details, avoid submitting optional descriptions, control browser permissions for camera and microphone, and stop using the platform if you do not want additional information processed.

Security and account responsibility

Users are responsible for keeping login information private and for using accurate account details. If you believe someone has accessed your account or misused your profile, change your password where available and report the issue through the appropriate support or moderation channel.

Policy updates

Yappa may update this policy as the service changes. When a page is updated, the current version should be reviewed by users who continue to use the platform. The goal is to keep this policy clear, specific, and easy to find from the site footer.